Lamentation on Comcast

Last night, once again, I lost my internet connection. I was getting no signal. Zilch. I am such a disgruntled customer of Comcast, I won't even reiterate all my instances of disappointment. After all, the details don't matter.

So today I had to stick around during the 4-hour window a technician was scheduled to pay me a visit. After all that waiting and much ado, the guy couldn't even do a thing to restore my connection. The line was bad. He said he had to bring his lead to evaluate the implementation of installing a new line. They may charge me $108 for the job, or nothing. But not till Tuesday.

That's two days away! Even then, Rinaldi* goes on to explain, they may decide they can't work on it right away.

"And if I don't get to come around, I'll definitely call you," he says.

What?! You shitting me?

The prospect of not having internet connection was leaving me very distraught. And the fact that he couldn't promise ONE single thing was driving my stress level through the roof. I expressed my frustration.

"I mean, do you work on your computer?" Rinaldi inquired. "Or do you just browse?"

OMG! I almost screamed right then and there. What do you care? I may be a pedophile desperately lurking in chatrooms every single night wishing to make a hit, all the while compulsively downloading kiddy porn. All you need to know is that I pay for your overpriced service every goddamned month, and by god, is it too much to actually expect the service to be up and running? Jesus Moses Mother of Pearl!


*Not his real name